Superfood Coffee - Best Coffee but Different!
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Terms of Service

Terms of Service

1. Scope of application

The following terms and conditions apply to all orders via our online shop.

2. Contracting party, conclusion of contract

The purchase contract is concluded with Maison Gern GmbH.

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. Without obligation, you can initially place our products into the shopping cart and correct your entries at any time by using the provided and explained correction aids for this in the order process before sending your binding order. By clicking the order button, you place a binding order of the goods contained in the shopping basket. The receipt of your order is confirmed by e-mail immediately after sending the order.

When the contract is concluded with us, depends on the type of payment chosen by you:

Credit card
By submitting the order, you also submit your credit card details. After your legitimation as a legal cardholder, we request your credit card company to initiate the payment transaction and accept your offer.


PayPal
In the ordering process you will be redirected to the website of the online provider PayPal. There you can specify your payment data and confirm payment instructions to PayPal. After placing the order in the shop, we request PayPal to initiate the payment transaction and accept your offer.

SOFORT Überweisung
After placing the order, you will be redirected to the website of the online vendor SOFORT Überweisung, where you confirm the payment instruction to SOFORT Überweisung. This is how the contract is concluded with us.

Advance Payment
After placing the order, you will receive a confirmation email including the transaction details. Please transfer the total amount of your order to our bank account (Maison Gern GmbH, IBAN DE70 7015 0000 1005 0777 95, Stadtsparkasse München) and indicate your order number. Once we have received the payment the contract with us is concluded. If we do not receive the total amount within 14 days, your order will be automatically cancelled.

3. Contract language, contract renewal

The language available for the contract is English. We store the contract text and send you the order data and our terms and conditions by e-mail. You can also view the terms and conditions on this page at any time. Your past orders are no longer accessible via the Internet for security reasons.

4. Terms of delivery

In addition to the indicated product prices shipping costs arise. You will find more information about the amount of shipping costs in the offers and in the section shipping information.

We deliver only by mail. Unfortunately, a self-collection of the product is not possible.

5. Payment

The following payment methods are available in our shop:

Credit card

By submitting the order, you also submit your credit card details. After your legitimation as a legal cardholder, we ask your credit card company to initiate the payment transaction immediately after ordering. The payment transaction is automatically carried out by the credit card company and your card is debited.

PayPal

In the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register, authenticate with your access data and confirm payment instructions to us. After placing the order in the shop, we request PayPal to initiate the payment transaction.

The payment transaction is automatically executed by PayPal immediately afterwards. You'll get more information during the ordering process.

SOFORT Überweisung

After submitting the order, you will be redirected to the website of the online provider SOFORT Überweisung. To be able to pay the invoice amount via SOFORT Überweisung, you must have an online banking account activated with PIN / TAN procedures, be legitimated accordingly and confirm payment instructions to us. You'll get more information during the ordering process. The payment transaction will be carried out immediately by SOFORT Überweisung and your account is debited.

Advance Payment

After placing the order, you will receive a confirmation email including the transaction details. Please transfer the total amount of your order to our bank account (Maison Gern GmbH, IBAN DE70 7015 0000 1005 0777 95, Stadtsparkasse München) and indicate your order number. If we do not receive the total amount within 14 days, your order will be automatically cancelled.

6. Proprietary reservation

The goods remain our property until full payment.

7. Transportation damage

If goods are delivered with apparent transport damage, please report such faults immediately to the deliverer (if possible) and contact us as soon as possible. The non-compliance of a complaint or establishment of contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the freight carrier or the transport insurance.

8. Warranty and Guarantees

Unless expressly agreed otherwise below, the statutory right of non-liability shall apply.

The period of limitation for claims for defects in the case of used goods shall be one year from delivery of the goods.

The above limitations and deadlines shall not apply to claims due to damages caused by us, our legal representatives or vicarious agents

  • in case of injury to life, body or health,
  • in case of intentional or grossly negligent breach of duty as well as fraudulent intent,
  • in the case of a breach of essential contractual obligations, the fulfillment of which allows the proper implementation of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations)
  • within the framework of a guarantee promise as far as agreed or
  • as long as the scope of the Product Liability Act is in force.

Information about any applicable additional warranties and their exact terms can be found at the product and on special information pages in the online shop.

9. Liability

We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents

  • in case of injury to life, body or health,
  • in case of intentional or grossly negligent breach of duty,
  • in case of guarantee promise, if agreed, or
  •  as long as the scope of the Product Liability Act is in force.

In the case of a breach of essential contractual obligations, which is only permitted by the contract to be carried out at regular intervals, and which the contractual partner may regularly rely on (the liability of the contractual partner) by slight negligence of us, our legal representatives or vicarious agents, the liability shall be limited to the foreseeable liability damage that is typically expected to occur. Apart from that, claims for damages are excluded.

10. Dispute Resolution

The European Commission provides a platform for online dispute settlement (OS), which can be found here http://ec.europa.eu/consumers/odr/.

We are ready to take part in an out-of-court conciliation procedure before a consumer-enforcement agency.

Responsible is the General Consumer Protection Center of the Center for Conciliation e.V., Straßburgerstraße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de.

 

GTC is created with the Trusted Shops Rechtstexter in cooperation with Wildebeuger Solmecke Rechtsanwälte.

Google Translate for Business:Translator ToolkitWebsite Translator & amended by translations by Maison Gern